Shipping & Delivery Policy
Last updated 22 September 2026
The short version. Autogram is software. There is nothing to ship. Your account is available the moment your payment succeeds, and there are no delivery charges.
What you receive
Autogram is a subscription to an online service at autogram.co.in. No physical goods are sold, shipped, or delivered. There is no courier, no tracking number, and no delivery address to provide.
When you get access
- Access is provisioned immediately once Razorpay confirms your payment. In practice this is a few seconds.
- Your plan and its limits appear on your dashboard as soon as the payment is confirmed. You do not need to wait for an email.
- A payment receipt is emailed to the address on your account.
If access does not appear
Occasionally a payment is confirmed by your bank before Razorpay notifies us. If your plan has not updated within a few minutes, sign out and back in. If it still has not, email [email protected] with the payment reference and we will sort it out the same working day.
You will never be charged for a period you could not use. If a payment was taken and access could not be provided, that payment is refunded in full under our refund and cancellation policy.
Delivery charges
None. The price shown on the pricing page is the total amount charged, in Indian rupees.
Service availability
Autogram is available online at all times, subject to maintenance and to the availability of Instagram's own APIs, which are outside our control. Planned maintenance is announced in advance where it is likely to be noticeable.